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NOST reserves the right to amend any or terms and conditions at any time without prior notification. By browsing and purchasing from our website and/or social media platforms, you have agreed to the terms and conditions listed. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
When you submit information to us, sign up as a customer on our Site, visit our Site or follow us on social media, you agree and consent to NOST, including its related corporations, business units, parents and subsidiaries to use your personal information.
NOST’s collection of customers’ information is crucial to the longevity of our business. We will not share or disclose your information to anyone except for approved third-party vendors who are hired for specific functions, including but not limited to order-fulfilling, delivery, postal mail, email, processing of payments and more. These vendors have access to your details, but may not use them for other purposes other than the function they have been hired to fulfill.
We may use your personal information to support and enhance your use of the Site, including without limitation: providing customer service; sending you marketing material through Electronic Direct Mailers and Direct Mailers; giving you gifts; fulfilling your order; and any other methods of supporting your use of our site.
When you sign up with us on our Site you will automatically be added to our electronic mailing list. You will receive marketing material, latest offerings, news and offers when you are on our electronic mailing list. If you do not wish to receive such offerings, you can unsubscribe by clicking “Unsubscribe”.
3. COLOUR AND MEASUREMENTS ACCURACY
We strive to portray the most accurate colour possible of our products that appear on our site. However, there may still be slight colour discrepancies due to differences in various screen calibrations. NOST products are handmade by artisans using traditional craft methods and natural, eco-friendly dyes. Registration marks and slight imperfections resulting from the hand-made block-printing process form part of the beauty of the garment. As each piece is individually made, please allow a variation of +/- 0.5 inches on measurement and we do not
4. PRICE AND PAYMENT
Payment can be made using the following methods: Visa, Mastercard and Paypal.
The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be reimbursed to you in full.
We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price.
Prices may change at any time, but (other than as set out above) changes shall not affect the orders for which we have sent an Order Confirmation.
5. SALES TAX, CUSTOMS AND IMPORT CHARGES
For orders shipped to any country outside of Singapore, all taxes, customs and import duties and fees are the responsibility of the customer, and must be paid by you in order for your parcel to clear customs.
NOST has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. If you choose to reject the delivery of the order once it has reached the destination country, please note that an admin charge will be levied on you.
6. PROMOTIONAL CODES OR VOUCHERS
From time to time we may distribute promotional vouchers that may be used only on the Site, which we will send to you either by email or post:
In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with redemption of that promotional voucher on the Site, we are entitled to close your account and/or require a different means of payment.
We assume no liability for the loss, theft or illegibility of promotional vouchers. In rare cases, we may at our sole discretion discontinue or cancel any promotional voucher previously issued and will not be responsible for any losses arising therefrom.
7. DEFECTIVE OR INCORRECT ITEMS
Do kindly email to our Customer Care at firstname.lastname@example.org with a snapshot of the defect and a detailed description. Please refer to Returns and Exchanges for more information.
8. INTELLECTUAL PROPERTY
The intellectual property rights in all software and content made available to you on or through this Website remains the property of NOST and are protected by copyright laws and treaties around the world. All such rights are reserved by NOST. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. No license or consent is granted to you to use this trademark in any way, and you agree not to use this without the written permission of NOST.
You must not misuse this Site. You shall and will not commit or encourage a criminal offence, transmit or distribute a virus, spyware and/or malware including but not limited to Trojan horse, worm, logic bomb, or post any other material on the Site, or its related social media and/or communication platforms, which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the Service and/or Site; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of, or accessed throughout this Site. Breaching this provision would constitute a criminal offence under the Computer Misuse and Cybersecurity Act 2013. NOST will report any of such breach to the relevant law enforcement authorities and appropriate legal action will be undertaken.
NOST will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malware, spyware or any other technologically harmful material that may infect your technological device(s) used to access the Site and/or Linked Sites, computer equipment, computer programs, data, or other proprietary material due to your use of the Site and/or Linked Sites, or to your downloading of any material posted on Site and/or Linked Sites.
10. REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time.
We shall not be liable to you or to any third party for removing any product from this website, or for removing or modifying any material or content from the website or not processing an order once we have sent the Order Confirmation.
11. LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Site must not be framed on any other site, nor may you create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice.
You agree to indemnify, defend and hold harmless NOST, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Site or your breach of the Terms of Service.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected, all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
14. ENTIRE AGREEMENT
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and NOST. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of NOST.